Capabilities

Backup monitoring.

Octotor reads the job history of your Veeam Backup & Replication server and turns it into alerts, and into information recorded on each computer. A backup that failed, ended with a warning, or did not run on time shows up the same morning. This page describes what you get and how to read it. Setting it up is on Set up backup monitoring.

What it does

Who it is for

IT teams and managed service providers who run Veeam Backup & Replication for one or more customers and want backup state in the same place as the rest of the fleet, with the same alerts. Each Veeam server belongs to exactly one customer in Octotor, and the computers it protects are matched inside that customer only.

What you need

A Veeam Backup & Replication server on Windows (version 12 or 13), a Windows account on it that may read Veeam — the Backup Viewer role is enough — and Octotor v3.3.7 or later. Backup monitoring is part of the Pro and Enterprise plans. The full list, including what Veeam 13 needs, is on Set up backup monitoring.

How a backup problem reaches you

The task runs on its schedule, and when something is wrong it raises an alert. If you have added a notification channel to the rule, the alert is sent to you as well. From the alert, these are the steps to the reason.

1The alert names the machine

Open Alerts. A backup alert says which machine and which rule fired — for example the last backup of this computer failed. Open it and the Cause line carries two things: the value that crossed the threshold, and the message the backup software itself reported, such as Failed to connect to FS-02: The network path was not found.

2Go to the machine from the alert

The alert’s Show asset action opens that computer’s record. You do not have to find it in the list.

3Read its backup history

The Backup jobs tab on a protected computer opens with one line for the machine itself — when its last successful backup finished, what the most recent run returned, which job protects it and which backup server reported it — and, when the last run failed or warned, the message the backup software gave. Below it is every run recorded for that machine, newest first.

The four buttons filter by result. Failed leaves only the runs that did not complete. A failed or warning run keeps a Log button, and that opens the lines Veeam wrote about it: the reason for the failure, stored next to the machine it happened on, without opening the Veeam console.

4The same information, as attributes

The Attributes tab holds the same values in a group called BACKUP. These are ordinary attributes, so you can filter the asset list by them (for example, every computer whose backup is overdue) and write your own alert rules on them, in addition to the six that come switched on.

5The backup server’s own view

Open the machine you set as the backup server. Its Backup jobs tab shows the whole picture rather than one machine: how many jobs succeeded, warned, failed, are overdue or disabled, how many backed-up items matched no asset, and every run of every job with the same filters and log lines.

What you see

WhereWhat
Protected computer ▸ Attributes ▸ BACKUPBackup — Last Successful Run · Backup — Last Result · Backup Job Name · Backup Server · Backup Overdue · Backup Copy — Last Successful Run · Backup — Last Warning or Error Message
Backup server ▸ Attributes ▸ BACKUPBackup Product · Backup Data — Last Collected · Backup Jobs — Total / Successful / With Warnings / Failed / No Last Result / Disabled / Overdue, each with the job names behind it · Backed-Up Items With No Asset
Backup server ▸ Backup jobs tabOne row per job run or backed-up item (the job name, with Backed-up item: name under it) with started / ended times, type, result chip SUCCESS WARNING FAILED, the matched asset, and a Log button with the last Veeam log lines of a failed or warning item
Alert CenterThe six backup rules, their open alerts, and the message text of the failed run in the alert detail
AI assistantTwo read-only tools: get_backup_state (which computers are protected, their last result, days since a successful backup) and get_backup_sessions (the job run history with the log lines of failed items)

Ask the AI assistant

The assistant reads the same data. Ask, for example, "Which computers at Tripleor have no successful backup in the last 2 days?" or "Why did the backup of FS-02 fail last night?" The answer comes from your own database.